Frequently Asked Questions

How do I use my prepaid massage sessions?

If -you've purchased massage time during one of my promotional sales, simply schedule your appointment through my website.

- No gift card or promotional code is needed.

- Your prepaid massage time is tracked separately and applied at the time of your appointment.

- Your booking may initially show a balance due, but this will be adjusted using your available prepaid time.

- Prepaid massage time can be combined for longer appointments.

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How do I check my remaining prepaid massage balance?

-Visit the Check Balance section of my website.

-Locate your information using your first name, last initial, and the last four digits of your phone number.

-Helpful Tip: Right-click the spreadsheet and open it in a new tab. Opening it directly may prompt you to sign into OneDrive.

-*If you cannot find your information, check under a phone number ending in 0000, as I may not have your phone number on file.

-*Please reach out if you need help or see a discrepancy. I am human and make mistakes.

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When does my promotional massage time expire?

-Each promotional purchase has a designated expiration date provided on the promotional campaign email and provided on your confirmation email.

-All promotional massage time must be redeemed by this date to receive the discounted rate.

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What happens if my promotional prepaid bundle expires?

-Your original purchase value doesn't disappear!

-Once your promotional pricing expires, the discounted rate will no longer apply. However, the original amount you paid can still be applied toward massage services at the regular rate in effect at the time of service.

-You will be responsible for paying the difference.

Example:

- Promotional purchase: $60 for a 60-minute massage

- Regular massage rate: $75

- Additional amount owed: $15

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What happens after December 31, 2027?

-If you have unused prepaid massage time after December 31, 2027, please contact me directly to discuss redemption options. Do not book these appointments through the website.

-Your original purchase value will remain available in accordance with applicable law, but promotional pricing will no longer apply.

-Future appointments may be offered as mobile massage services, depending on availability. If mobile services are offered, an additional travel fee may apply.

-All applicable charges and service options will be discussed before scheduling.

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Can I gift or share my prepaid massage sessions?

Absolutely!

-Prepaid massage time can be gifted or shared with friends and family.

-The recipient should schedule their appointment using their own name and contact information. At the appointment, simply let me know who purchased the massage time.

How do I redeem an eGift card or physical gift certificate?

-If you've received an eGift card or physical gift certificate, you should have either a Gift Card Code or a Promotional Code.

-Gift Card Codes

-These are generally longer codes provided with electronic gift cards.

-Please have your gift card confirmation email available at your appointment.

 

Do gift certificates have the same expiration policy as promotional prepaid bundles?

-Not necessarily. Gift certificates and promotional prepaid massage bundles are different purchase types.

-Gift certificates are subject to their applicable terms and legal protections, while promotional prepaid bundles have specific promotional pricing deadlines provided at purchase.

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Please contact me if you have questions

I no longer accept Groupon. At this point ALL Groupon's purchased have expired.

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From Desktop - In the upper right-hand corner there is an option to login if you had made an account. It has an option for a dropdown menu. You will select 'my bookings.'

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From Mobile - Click on the hamburger menu on the top right corner. At the very top, it will get you the option to login. Once logged in, you will click on my bookings. 

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Please note that you cannot edit or cancel your appointment if the appointment is within 24hours

I am a professional licensed massage therapist with the state of Colorado. I follow all regulatory guidelines regarding draping. You will have a sheet on you unless I am working a specific area. 

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I have zero tolerance for those wanting me to perform sexual acts on them. If you attempt to solicit for sexual acts, your session WILL end and you WILL be charged double. 

We strive to keep our prices lower, so that people can enjoy the relief of massage without breaking the bank.  Like many spas and massage establishments, your time encompasses undressing, dressing, and payment.​​

• 60-minute session is 50 minutes hands on.

• 75-minute session is 65 minutes hands on. 

• 90-minute sessions is 80 minutes hands on.

• ​120-minute session is 110 minutes hands on.